Last updated: 25/06/2026
This Privacy Policy explains how Cambridge con Cheryl (Cheryl Malanek) collects, uses, stores and protects your personal data when you visit this website, sign up for emails, download free resources, join a challenge, purchase a course, book a call, contact us or take part in our online English learning services.
This policy applies to the website cherylmalanek.com and to services offered under the name Cambridge con Cheryl.
The data controller is:
Name / business name: Cheryl Malanek
Trading name: Cambridge con Cheryl
NIF/NIE/CIF:Y5672793H
Professional address: Calle Isla de La Graciosa, Tenerife, Spain, 38400
Email: info@cherylmalanek.com
You can contact us at any time about your personal data by emailing: info@cherylmalanek.com
We may collect the following personal data, depending on how you interact with us:
Name and surname
Email address
Phone number, if you provide it
Billing details
Payment information, processed through secure third-party payment providers
Information you provide when filling in forms, questionnaires, applications or feedback forms
Information you provide when booking a call or contacting us by email, form, social media or message
Course-related information, such as study needs, level, goals, mock exam results, writing submissions, speaking needs, attendance and progress
Login and platform access information
Technical data such as IP address, browser type, device information, pages visited and cookie preferences
Marketing data, such as whether you opened emails, clicked links or unsubscribed
We do not intentionally collect special category data, such as health data, political opinions, religious beliefs or other sensitive information, unless you choose to share it with us and it is relevant to your learning support.
We collect personal data when you:
Visit this website
Accept or manage cookies
Sign up to a newsletter, free resource, challenge or waiting list
Fill in a contact form, application form, questionnaire or feedback form
Buy a course, class, workshop, digital product or coaching service
Book a call or attend a live session
Send us an email or message
Submit writing, recordings, homework, mock exams or course-related work
Use the course platform or interact with our online content
Some technical data may also be collected automatically through cookies or similar technologies, depending on your cookie choices.
We use your personal data for the following purposes:
We use your data to give you access to courses, digital materials, live lessons, coaching, feedback, study plans, workshops, community spaces and other services you have purchased or requested.
Legal basis: performance of a contract or steps taken before entering into a contract.
We use your data to process payments, issue receipts, manage payment plans, confirm purchases and deal with billing queries.
Legal basis: performance of a contract and compliance with legal obligations.
We use your data to reply to messages, emails, forms, course applications, sales enquiries and support requests.
Legal basis: legitimate interest or steps taken before entering into a contract.
If you sign up for a free resource, challenge, newsletter or marketing list, we may send you educational content, updates, offers and information about our courses and services.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.
Legal basis: consent, or legitimate interest where legally permitted for existing customers and similar services.
For course students, we may use information about your level, goals, weaknesses, mock results, writing, speaking, attendance and progress to create study plans, give feedback and support your preparation.
Legal basis: performance of a contract and legitimate interest in providing a high-quality educational service.
We may use analytics and feedback to understand how people use the website, improve content, fix technical issues and develop better courses and resources.
Legal basis: legitimate interest and, where required for analytics cookies, consent.
We may need to keep certain records for tax, accounting, consumer law, legal claims or regulatory obligations.
Legal basis: compliance with legal obligations.
This website uses cookies and similar technologies. Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, are only used where required consent has been given.
We use a cookie consent tool to allow users to accept, reject or manage non-essential cookies.
For more information, please see our Cookie Policy.
If you sign up to receive emails from us, we will use your name and email address to send you educational content, free resources, course information, offers and updates.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at [YOUR CONTACT EMAIL].
We do not sell your email address or personal data.
Payments are processed by secure third-party payment providers. We do not store your full card details on our website.
Payment providers may process your personal data according to their own privacy policies and legal obligations.
If you join one of our courses, your personal data may be used to provide access to the course platform, live classes, digital materials, feedback, study plans, group sessions, community spaces and support channels.
This may include your name, email address, course access details, submissions, recordings you choose to send, class attendance, progress information and communication history.
We may share your data with trusted third-party service providers who help us run the website and provide our services, such as:
Website hosting providers
WordPress plugins and website tools
Email marketing platforms, such as MailerLite
Payment processors, such as ThriveCart, Stripe or PayPal
Course platform providers
Video hosting platforms, such as Vimeo
Live class or meeting tools, such as Zoom or Google Meet
Scheduling tools, such as Google Calendar, Calendly or AddEvent
Analytics tools, such as Google Analytics or MonsterInsights
Cookie consent tools, such as CookieYes
Communication platforms, such as Gmail, Telegram or similar tools
Professional advisers, such as accountants, legal advisers or tax advisers, where necessary
These providers may only access the data they need to provide their services.
We may also disclose personal data if required by law, tax obligations, legal claims, court orders or competent authorities.
Some of the tools and service providers we use may process data outside Spain, the European Economic Area or the country where you live.
Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses or other legally recognised transfer mechanisms.
We keep personal data only for as long as necessary for the purpose for which it was collected.
As a general guide:
Enquiry and contact form data may be kept for up to 2 years after the last contact
Customer and purchase records may be kept for the period required by tax and accounting law
Course-related data may be kept for the duration of the course and for a reasonable period afterwards to provide support, resolve queries and keep business records
Marketing data is kept until you unsubscribe or withdraw consent
Cookie consent records are kept according to the settings of the cookie consent tool
Legal, tax or accounting records may be kept for longer where required by law
When data is no longer needed, we will delete it, anonymise it or securely archive it.
Under data protection law, you may have the right to:
Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your data
Ask us to restrict the use of your data
Object to certain types of processing
Request portability of your data
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority
To exercise your rights, contact us at: info@cherylmalanek.com.
You also have the right to lodge a complaint with the Spanish Data Protection Agency, the Agencia Española de Protección de Datos, at www.aepd.es.
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no online system can be guaranteed to be completely secure. If you believe your data has been affected by a security issue, please contact us immediately at [YOUR CONTACT EMAIL].
Our services are mainly intended for adults preparing for English exams or improving their English for professional or educational purposes.
We do not knowingly collect personal data from children under 14 without the consent of a parent or legal guardian.
If you believe that a child under 14 has provided us with personal data without appropriate consent, please contact us and we will take appropriate steps.
This website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of those third-party websites.
Please review their privacy policies before providing them with personal data.
We may update this Privacy Policy from time to time to reflect changes in our services, website, tools or legal obligations.
The updated version will be published on this page with a new “Last updated” date.
For any questions about this Privacy Policy or how we use your personal data, contact:
Email: info@cherylmalanek.com